Contact ExpressVPN Customer Service
Your privacy. Your freedom. Our support—available 24/7.
Need Help? We're Here for You 24/7
ExpressVPN offers round-the-clock support to assist you with installation, troubleshooting, billing inquiries, and anything else related to your VPN service. Whether you are a new user or a long-time customer, our customer service team is ready to help you stay secure online.
Available Contact Methods
- Live Chat (Recommended): Available 24/7 on the official support website. Fast, real-time responses to resolve issues instantly.
- Email Support: Submit your query through the official contact form or via email for detailed assistance. Response time is typically under 12 hours.
- In-App Contact: If you’re using the ExpressVPN app, go to “Help” → “Contact Support” to send diagnostics and get personalized help.
- Help Center: Browse setup guides, troubleshooting steps, and FAQs at any time on their official website.
- Social Media: Follow and message ExpressVPN on Twitter or Facebook for updates and basic queries (not recommended for private support).
Step-by-Step: How to Use Live Chat
To contact an agent directly:
- Visit the official ExpressVPN website.
- Scroll down and click on the "Live Chat" icon at the bottom right corner.
- Type in your issue and an agent will join you within seconds.
Common Issues We Can Help With
- Account login and activation issues
- VPN connection or speed problems
- Subscription billing or renewal questions
- Device setup for Windows, macOS, Android, iOS, and routers
- Troubleshooting advanced features (Kill Switch, Split Tunneling, Protocol selection)
Contact Now
Ready to get help? Click below to connect with an ExpressVPN support agent instantly.
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